Managed IT Support Services in Medway & Kent

IT problems cost time, money, and patience. Slow computers, security worries, confused staff, and reactive support all hold businesses back. Our Managed IT Services give your business proactive IT services. More than support. Improvement. We become your trusted technology partner, managing every part of your tech requirements.

Book your free Ask Us Anything session

Managed IT Isn’t Just Fixing Problems

It’s About Making Your Business Better! We're not waiting for things to break, we're working to make every aspect of your IT systems better, from computers, servers, phones, files, messaging and the people who use them.

As your long term Kent IT partner we'll work to; Prevent IT issues | Design systems that fit your business | Help your team make the most out of your IT systems, not avoid them

Help when you need it

It's inevitable, things do go wrong. When they do you want simple, fast help.

Our Medway based helpdesk team:

Are all techs, no gatekeeper receptionists
Respond fast - check our stats!
Speak plain English
Treat your staff like people, not problems

Our Managed IT packages all include helpdesk support in a simple fixed monthly cost. No surprises. No counting tickets.

If you want to try us out book an AUA and ask some questions

People first. Always

People are our clients not computers. This is core belief at WYSIWYG.

We work with business owners to build bespoke solutions to help the business succeed.
We explain issues, solutions and tips to staff in non-geek speak.
We run bespoke training for clients to make sure every one is using the tools they have to work smart not hard.
We run free monthly webinars to show everyone time saving tools, tips and how-tos.

Managed IT should empower your team — not intimidate them.

Security Without Complexity

Cyber security is critical — but it doesn't have to be complicated or scary.

Behind the scenes, we handle the technical complexity:

24/7 Monitoring and protecting devices
Securing user accounts and data
Keeping systems patched, compliant, and resilient

We work with you to craft security policies that work for your business while keeping you compliant and safe.

We also go further with security awareness training | free webinars | in-person events — helping your staff understand risks and avoid costly mistakes.

What’s Included in Our Managed IT Services

Behind the scenes, we take care of everything that keeps your business running. As well as everything above, we work with business owners to look at the big picture. Our managed services cover:

Your users — with friendly, unlimited expert support whenever they need it
Device management — from broadband, Networks, and WiFi to PCs and peripherals
Microsoft 365 — setup, management, security, and optimisation
Cyber security — monitoring, protection, and compliance support
Security awareness training — helping your team stay safe
Backup and recovery — so your data’s protected, always
...and much more! use our AUA (ask us anything) to find out

The Result: IT That Stops Being a Problem

With WYSIWYG Managed IT Support Services,

We make moving to us a smooth process. We'll deal directly with any IT companies you already work with to make sure we get everything needed, we don't need to keep going through you.
We'll audit everything, and make a plan of action to get you to a good standard.
Once everything is working to a good standard, it's time to meet and start discussing how to make things better.
Take action and start the process of making the most out of the tech you already have, start those time saving processes, educate people to work smart not hard.
Review how everything's going, reflect on the improvements and see how they have saved time or errors.
Now's not the time to sit back. We've made improvements, but that's a stepping stone to getting the best out of tech and implement better processes and procedures that allow tech to automate operations and report effectively.

Our goal is for our meetings to become a place where you tell us the new thing you want to do, and we help you do it in an easier way with technology, and that be as much as you need to think about IT and tech. We'll handle that, you won't be stressing about IT going wrong, because it wont' be.

Ask us Anything

This is your chance to put us to the test and ask us anything!

AUA