Managed IT Support Services in Kent & Medway
Successfully improving businesses across Kent through technology since 2010.
Managed IT
Our managed IT support services ensure reliable systems for you and your users. Prevention is better than cure; we proactively monitor and manage every aspect of your IT systems.
- Work with us to increase the benefits of IT for your company
- Fast expert helpdesk for your users
- 24/7 monitoring of your systems with pro-active actions
- Safe and secure, everything is backed up and protected
- Regular roadmap meetings to review and improve
365 Development
Make the most of your Microsoft 365 investment. 365 is much more than email, our customisations allow all parts of 365 (which you already pay for) to work together. Create standardisation, process automation, simplicity for your business.
- Keep everything in one place
- Customise SharePoint to make finding things easy for everyone
- Create custom apps to make systems work how you want
- Powerful real-time reporting to know what's going on right now
VOIP Services
Our modern cloud phone systems allow your staff to stay in constant communication anywhere. Affordable fixed cost systems with enterprise features are perfect for small to medium businesses wanting flexibility with fixed costs.
- Control incoming call flow - where they go, wait time, menus and more.
- Call recording and conferencing
- Answer calls on your handset, mobile, or laptop from anywhere
- Report on call volume, wait times, callers and more
Why Choose WYSIWYG
%
Client Ticket Satisfaction
%
Calls answered under 20 seconds
%
Managed Client Retention
As of December 2025
Like WYS?
Take a look at our Managed Services and see how WYSIWYG really delivers on our name! Over the years we've helped businesses across Medway and Kent improve their business with technology. Let us help your business have the IT systems it can rely on. We don't just fix, we prevent, we improve and work with you to make your systems work for you the way you want them to.
We help optimise your systems, processes and more to allow you business to grow easily.
Our Google reviews give you an idea of what our clients have to say about our Managed IT Support Services
Our Approach
Our fully managed services allow us to provide you with a complete IT solution you can rely on. By having full management of your tech, we can ensure everything from your broadband, networking, PCs, Servers, to the cloud runs smoothly.
Security is a primary focus and is baked in to our Managed IT Support Services at every stage so you can rest assured your systems and data are safe. Our user first approach ensures that as well as your systems, your users are secured and educated on the modern threats and how to spot and prevent them.
User First
Your users are who we support, and we believe in putting them first. We don't like the 'switch it off and on' answer. We talk through with our clients the issue and explain solutions.
We like helping users so much, we even run training sessions to help your users get the most out of the technology available.
Cloud Secured
Your cloud is the gateway to your sevices and data. As well as making this convenient and useful, it's crucial this is safe and secure. We deploy an extensive set of tools to ensure no one's getting in and data isn't getting out.
Asset Managed
Our constant monitoring, managment, and automation keep your devices running smoothly and reduces down time for your users. Our helpdesk is always on hand if an issue does arise and remote tools allow us to resolve the issue fast, often without any disruption to the user.
What our clients think
Now get to know WYSIWYG better
Find out how WYSIWYG can help your business by getting to know who we are and how we can help.