Home Support
Our experience in the commercial IT field helps us provide a professional and efficient approach to our work. But if you’re worried about an ‘IT guy’ talking ‘IT talk’ we can help. With over 7 years experience teaching and training home and business users at all levels we know how to explain what’s gone wrong, why it happened, how it’s been fixed – and, often, how you can prevent if from happening again.
If the problem isn’t on our standard price list, we’ll agree a price with you before carrying out any work - so you don’t have to worry about growing costs.
We’ll make sure all viruses are removed from your system, and any damaged caused by the virus is repaired. Finally we’ll advise you how best to prevent it from happening again.
Have you noticed that your computer isn’t as fast as it once was?
Do you get frequent error messages, or sudden shut-downs?
Got a lot of software or icons you didn’t ask for and don’t want?
This is where getting your PC a service can help. We remove unwanted software, services, viruses, clear errors, fine-tune settings, install updates and improvements – to improve system performance, and make sure your PC work as well as it can.
For most home PCs, with 1 – 2 users, we recommend a health check every 6 months. But everyone is different, so after we’ve seen your system we will give you recommendations on how to help keep your PC in top condition.
Sometimes the best and only thing for a Windows PC is a reinstall. This involves backing up your data, wiping everything from your PC and then reinstalling Windows and the applications you want, then restoring your data back to the PC. We’ll ensure the PC is using the latest drivers for all its hardware, and has all the applicable updates.
Home Computer support and repair services are available in Medway, Maidstone, Gravesend and Sittingbourne without call-out charge.